0800-8-654321

Freephone on all UK mobile networks

holidaysickness@theaccidentguys.co.uk

Holiday sickness claims
Holiday sickness claims Holiday sickness claims Holiday sickness claims

Mother sues First Choice over Gastric Illness in Egypt

By on April 18, 2017

Mother, 35, sues First Choice after she was struck down by gastric illness at a

‘filthy’ four-star Egyptian resort

A mother-of- two has described her Egyptian holiday that spiralled into a nightmare

after she contracted a gastric illness from what she says were ‘dirty’ conditions at the

resort.

Lisa Walker, of Yarm, Cleveland, flew to the four-star Iberotel Coraya Beach Resort

in Marsa Alam, Egypt, on October 26 last year for a week-long break with a female

friend, but was shocked to find dirty cutlery, food left uncovered, filthy swimming pool

area and a leaky roof.

The 35-year- old had to take three weeks off work when she returned to the UK, after

her doctor diagnosed her with gastric illness.

Now she is fighting for justice and is taking legal action against tour operator TUI UK

Limited, trading as First Choice.

Lisa Walker, of Yarm, Cleveland, flew to the four-star Iberotel Coraya Beach Resort

in Marsa Alam, Egypt, on October 26 last year, but was shocked to see the resort’s

‘dirty’ conditions

Lisa was looking forward to staying in the hotel set on the edge of a coral reef and

cocktails on a private beach, as well as three outside pools, one of them with a

swim-up bar.

But when she arrived, the hotel was nothing like she expected.

‘I was disappointed with the hotel. It was certainly not what I expected from a holiday

I had looked forward to for ages,’ she said.

She added: ‘Some of the cutlery and crockery in the dining area was dirty, on

occasions food was left out and uncovered – even the roof in reception leaked which

meant dirty water was flowing through the hotel.

‘The area around the swimming pool was also dirty with debris which made its way

into the swimming pool.’

Walker said that contracting the gastric illness meant she was restricted in what she

could do on holiday and claims other guests told they were also feeling unwell.

‘When I got back to the UK I went to my GP and he diagnosed that I was suffering

from a gastric illness,’ she said. ‘I couldn’t believe it.

The 35-year- old had to take three weeks off work when she returned to the UK, after

her doctor diagnosed her with gastric illness

Now she is fighting for justice and is taking legal action against tour operator TUI UK

Limited, trading as First Choice

‘I lost three weeks off work for the sake of a miserable seven-day holiday. It was a

nightmare holiday and I wouldn’t wish it on anyone.’

Gastric illnesses can often leave people with long-term health symptoms.

A lawyer representing Walker, said that “the mother-of- two was still suffering, six

months later. We are determined to help Lisa to obtain answers regarding the issues

she faced, As part of our investigation we would be keen to hear from anyone else

who was affected or witnessed the problems.’

A spokesperson for First Choice said in a statement: ‘We’re sorry to hear of the

customer’s experience. As we understand this matter is now subject to legal

proceedings it would be inappropriate to comment at this time.

‘We’d like to reassure customers that we regularly audit all of the hotels we feature in

respect of health and safety, including hygiene.’

This site is using SEO Baclinks plugin created by InfoMotru.ro and Locco.Ro


Leave a Reply

Your email address will not be published. Required fields are marked *

Holiday Sickness Claims is a trading style of Claims Legal Ltd. UK Company 07377456

Registered Office: 93A Windsor Road Prestwich Manchester M25 0DB. Telephone: 0800-8-654321

Claims Legal Ltd is regulated by the Claims Management Regulator in respect of regulated claims management activities. CRM25925