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News – Holiday Sickness Claims

By on September 20, 2016

A STOCKTON Heath couple have instructed a legal firm to investigate the cause of an illness suffered on holiday after one of them was left facing hospital treatment.

William and LeandaKidley booked an all-inclusive holiday to Crete through Thomas Cook, trading as ‘Flexible Trips’, and spent a week at the three-star Katrin Suites resort in August last year.

However, the break soon turned into a nightmare when William began suffering flu-like symptoms and nausea towards the end of the holiday.

On his return he visited his GP and was admitted to Warrington Hospital where he underwent a series of tests that confirmed he was suffering from Campylobacter – a common causes of severe food poisoning causing holiday sickness.

As a result of the symptoms and his admission to hospital, William, 58, was forced to take a week off work, as a transport support manager.

William and Leanda, 55, have now instructed expert international personal injury lawyers at Irwin Mitchell to investigate the cause of the illness.

They have also informed their legal team of several hygiene concerns they had about the resort.

Solicitor firm representing the couple commented:

“Clearly William and Leanda have been left extremely frustrated and angry by their holiday experience.

“Campylobacter can have a significant impact on victims and the last thing William and Leanda expected when they booked this holiday was for one of them to end up in hospital and being forced to miss work as a result of illness.

“We have now launched our own investigation into the food safety and hygiene practices in place in the hope of helping William and Leanda understand what caused William’s illness.

“It is pleasing to note that the tour operator has indicated a willingness to work with us and has admitted liability subject to Mr Kidley proving that he was ill on holiday from staying at the hotel.”

Leanda said the pair were ‘disappointed by the standard of food’ provided.

She added: “This disappointment turned to anger when William began to feel ill and was later diagnosed with Campylobacter.

“He suffered terrible symptoms when we landed back home.

“The last thing we ever expected when we booked the holiday was for either of us to end up in hospital going through tests to find out exactly what was wrong.

“We hope the investigation into the problems we suffered with determine the cause of the illness William suffered and ensure that any issues are corrected so other people don’t have their holiday ruined like we did.”

Thomas Cook has confirmed discussions with the legal firm are ongoing.

A Thomas Cook spokesman said: “Nothing is more important to us than the safety and wellbeing of our customers and we will always work with our hotel partners to investigate any sickness or incidents reported while on holiday.

If you’ve been affected by holiday sickness Holiday Sickness Claims have a panel of specialist solicitors that all work No Win No Fee, and can investigate your complaint hassle free. Visit the website or call us free on 0800-8-654321

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