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By on January 11, 2017


Two families are suing a hotel on the Greek island of Crete after falling seriously ill while on holiday – including one guest being struck down by suspected Salmonella.

Colin Lewis, from Widnes , became unwell after staying at the IberostarCreta Panorama and Mare hotel last August, describing his symptoms as “absolutely horrendous”.

Five months on since his trip, the 40-year-old says he has not properly recovered.

He took a fortnight off work when he returned back to the UK.

Also seeking compensation is the Nicholson family, from Hoylake , who visited the hotel, during the same month, and were hit by constant vomiting and stomach upsets.

Both families claim food hygiene was poor and alleged food was left uncovered, undercooked, and fresh food was sometimes added to old food.

Colin, a teacher, who booked his holiday through Jet2 Holidays , said: “When I initially got ill I was really worried because I didn’t want to ruin my friend’s holiday too.

“I was barely eating and I just wasn’t getting any better – I knew I had to visit a doctor. I still didn’t feel 100% myself when I got home and thought it best to visit my doctor.

“I was really glad when my GP finally advised me what was wrong with me. I had to have time off work to get better; even now I am still not fully recovered as I’m still suffering with some of the symptoms.

“All I wanted was to get back to normal but the symptoms were absolutely horrendous.

“You really don’t ever expect something like this to happen to you on your holiday and it was devastating to see my holiday ruined like this.

Emma, 43, husband Stephen, 45, and daughter Amber, 16, all suffered severe gastric symptoms including diarrhoea, vomiting and stomach pains.

Emma was visited by the hotel doctor and prescribed medication, causing her to lose weight and later she was diagnosed with gastroenteritis.

She said: “We were very much looking forward to our family holiday last year and couldn’t wait to visit Crete. It’s such a shame that our time away was completely ruined by illness.

“We all suffered with sickness and diarrhoea, and the symptoms were absolutely horrendous. The doctor ended up visiting me in my hotel room and I was diagnosed with gastroenteritis, which was not at all what you expect from a holiday.”

Holiday Sickness Claims is part of Claims Legal Ltd, who have vast experience in many types of accident, injury, financial claims management and holiday sickness amongst other things. “Our panel of solicitors are all extremely experienced and professionals in their field. Holiday Sickness Claims and our solicitors are well versed in the problems that can occur whilst on holiday abroad. We have developed a strong and professional understanding of the difficulties in consumers representing themselves, and we are fully equipped to handle your enquiries face to face or over the phone. Based in Manchester Central, we assist consumers from all across the UK. Our number one priority above all else is to make sure we do the best we possibly can by each person that comes our way.”

This service can be dealt with over the telephone to confirm your details and that you fit a panel solicitor’s criterion. The solicitor will send you a No Win No Fee agreement by email for you to sign electronically, no need to attend any appointments and no medicals to attend.

What we aim to:

  • Provide clear and concise information
  • Provide a free review to see you match a panel solicitors criteria.
  • Provide a free and accurate service on how to progress a claim.
  • To match you with a panel solicitor of your choice .
  • To keep you well informed throughout the process.
  • To act in your best interest at no cost to yourself. (No Win No Fee)
  • To provide professional, personable and competent solicitors for you to speak with.

Call us Freephone 0800-8-654321 or visit www.holidaysicknessclaims.co.uk

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Holiday Sickness Claims is a trading style of Claims Legal Ltd. UK Company 07377456

Registered Office: 93A Windsor Road Prestwich Manchester M25 0DB. Telephone: 0800-8-654321

Claims Legal Ltd is regulated by the Claims Management Regulator in respect of regulated claims management activities. CRM25925